ALEXA’S ARTIFICIAL INTELLIGENCE PAVES THE WAY FOR BIG TECH’S ENTRANCE INTO THE HEALTH CARE INDUSTRY – THE BENEFITS TO EFFICIENCY AND SUPPORT OF THE PATIENT-CENTRIC SYSTEM OUTWEIGH THE IMPACT ON PRIVACY
Abstract: Time is the most valuable commodity bought and sold in our society.
In the health care industry, time is always at a premium, and even
in areas with a high concentration of physicians, patient needs are
often unmet. With the rising popularity of artificial intelligence in
private homes, the Big Five tech companies, Facebook, Amazon,
Apple, Microsoft, and Google (FAAMG), are making strides to enter
the health care industry and revolutionize it. Using Amazon’s
partnership with electronic health record company, Cerner, this
article will discuss how Big Five artificial intelligence technology
will revolutionize the health care sector and create efficiency and
greater access to health care. This article will also address future
plans to fully integrate Alexa artificial intelligence technology into
primary health care settings. There are many legitimate privacy
concerns with integrating the always-listening artificial devices into
sacred private spaces like the doctor’s office. The benefits of this
systematic evolution of the health care sector, however, will
outweigh the risks to privacy through improvements to efficiency,
reductions to physical workload, and improved doctor-patient
relationships. Society should support entry of artificial intelligence
into health care and promote development of regulations as needed
to mitigate concerns with how health data is stored and utilized.
Ultimately, our existing health data privacy system is equipped to
handle this AI integration. Ensuring FAAMG will not misuse data
for advertising and granting the FTC the support it needs to enforce
company policies will protect consumers.
Author: Nicole Angelica
PDF: //journals.law.unc.edu\/ncjolt/wp-content/uploads/sites/4/2020/04/Angelica_Final.pdf
Volume: Volume 21, Issue 4