{"id":5707,"date":"2018-10-02T10:04:11","date_gmt":"2018-10-02T14:04:11","guid":{"rendered":"http:\/\/ncjolt.org\/?p=5707"},"modified":"2020-06-04T20:52:30","modified_gmt":"2020-06-04T20:52:30","slug":"end-digital-discrimination-suit-apple-may-force-websites-ada-compliance","status":"publish","type":"post","link":"https:\/\/journals.law.unc.edu\/ncjolt\/blogs\/end-digital-discrimination-suit-apple-may-force-websites-ada-compliance\/","title":{"rendered":"The End of Digital Discrimination? Suit Against Apple May Force Websites into ADA Compliance"},"content":{"rendered":"<p><span style=\"font-family: Calibri\"><span style=\"color: #000000\">Less than a month ago, Himelda Mendez, a legally blind individual, <\/span><a href=\"https:\/\/appleinsider.com\/articles\/18\/08\/20\/apple-sued-over-claims-website-is-inaccessible-to-visually-impaired-users\">filed a lawsuit<\/a><span style=\"color: #000000\"> against Apple over the accessibility of Apple\u2019s website.. In her <\/span><a href=\"https:\/\/dlbjbjzgnk95t.cloudfront.net\/1074000\/1074822\/https-ecf-nysd-uscourts-gov-doc1-127123054832.pdf\">complaint<\/a><\/span><span style=\"color: #000000;font-family: Calibri\">, Mendez alleges that Apple\u2019s stores are places of \u201cpublic accommodation\u201d within the meaning of Title III of the ADA, and that the Apple.com website is a \u201cservice, privilege, or advantage\u201d of the stores. As a result, Mendez claims, the Apple is violating its obligation to offer \u201cfull and equal enjoyment\u201d of its website to visually impaired individuals.<\/span><br \/>\n<span style=\"font-family: Calibri\"><span style=\"color: #000000\">It seems fairly clear that <\/span><a href=\"https:\/\/lawlibproxy2.unc.edu:2147\/articles\/1074822\/apple-site-violates-ada-for-those-who-are-blind-suit-says\">Apple\u2019s website is inaccessible to visually impaired users utilizing \u201cscreen-reading\u201d technology<\/a><span style=\"color: #000000\">, as many of the website\u2019s graphics do not have the invisible code embedded which allows screen readers to operate properly. Thus, to succeed on this claim, Mendez must prove that Apple.com is indeed a \u201cplace of public accommodation\u201d within the meaning of Title III of the ADA. <\/span><a href=\"https:\/\/us.eversheds-sutherland.com\/portalresource\/lookup\/poid\/Z1tOl9NPluKPtDNIqLMRV56Pab6TfzcRXncKbDtRr9tObDdEo4JDpa3!\/fileUpload.name=\/Websites%20as%20Public%20Accommodations%20-%20The%20Circuit%20Split%20on%20Whether%20Websites%20Constitute%20Places%20of%20Public%20Accommodation.pdf\">Circuit courts are split on this issue<\/a><\/span><span style=\"color: #000000;font-family: Calibri\">, with some requiring a \u201cnexus\u201d between the challenged service (here, the website\u2019s accessibility) and the \u201cphysical place of public accommodation.\u201d\u00a0While it is entirely possible that she may succeed on this argument, it was almost unnecessary; federal regulators explored mandating website compliance with Title III of the ADA.\u00a0<\/span><\/p>\n<blockquote><p><span style=\"color: #000000;font-family: Calibri\">While it is entirely possible that she may succeed&#8230; it was almost unnecessary; federal regulators explored mandating website compliance with Title III of the ADA.<\/span><span style=\"color: #000000;font-family: Calibri\">\u00a0<\/span><\/p><\/blockquote>\n<p><span style=\"font-family: Calibri\"><span style=\"color: #000000\">In 2010, the United State Department of Justice issues an <\/span><a href=\"https:\/\/www.federalregister.gov\/documents\/2010\/07\/26\/2010-18334\/nondiscrimination-on-the-basis-of-disability-accessibility-of-web-information-and-services-of-state\">Advanced Notice of Proposed Rulemaking (ANPRM)<\/a><span style=\"color: #000000\"> regarding potential regulations which would have mandated that state and local governments, as well as public accommodations providers, ensure their websites are compliant with the accessibility requirements of the ADA. The Justice Department issued a <\/span><a href=\"https:\/\/www.federalregister.gov\/documents\/2016\/05\/09\/2016-10464\/nondiscrimination-on-the-basis-of-disability-accessibility-of-web-information-and-services-of-state\">statement<\/a><span style=\"color: #000000\"> in 2016 indicating that only government websites would have to comply with the ADA. By December 2017, the DOJ <\/span><a href=\"https:\/\/www.federalregister.gov\/documents\/2017\/12\/26\/2017-27510\/nondiscrimination-on-the-basis-of-disability-notice-of-withdrawal-of-four-previously-announced\">backtracked yet again<\/a><\/span><span style=\"color: #000000;font-family: Calibri\">, officially withdrawing the proposed rules which would have mandated ADA compliance for any websites.<\/span><br \/>\n<span style=\"color: #000000;font-family: Calibri\">Had the DOJ\u2019s proposed rules actually been implemented, Mendez would have a clear cause of action to compel Apple to bring its website into compliance with the ADA. As it stands, Mendez must shoehorn the alleged violation into Title III\u2019s current framework. Such a route is less desirable than that offered by the black letter text of a federal regulation, but it may prove successful nonetheless and achieve the same desired result: accessibility.<\/span><br \/>\n<span style=\"font-family: Calibri\"><span style=\"color: #000000\">Because <\/span><a href=\"https:\/\/1.next.westlaw.com\/Link\/Document\/FullText?findType=L&amp;pubNum=1000546&amp;cite=42USCAS2000A-3&amp;originatingDoc=NDEFF8420AFF711D8803AE0632FEDDFBF&amp;refType=RB&amp;originationContext=document&amp;transitionType=DocumentItem&amp;contextData=(sc.Category)#co_pp_8b3b0000958a4https:\/\/1.next.westlaw.com\/Link\/Document\/FullText?findType=L&amp;pubNum=1000546&amp;cite=42USCAS2000A-3&amp;originatingDoc=NDEFF8420AFF711D8803AE0632FEDDFBF&amp;refType=RB&amp;originationContext=document&amp;transitionType=DocumentItem&amp;contextData=(sc.Category\">monetary damages are not available as a remedy under Title III of the ADA<\/a><\/span><span style=\"color: #000000;font-family: Calibri\">, it is unclear what the purpose of a class action would be. Unlike dollars, injunctive relief forcing accessibility cannot accrue across multiple plaintiffs, so the collective bargaining power of one plaintiff seems to equal that of an entire class of similarly situated individuals. <\/span><br \/>\n<span style=\"font-family: Calibri\"><span style=\"color: #000000\">Regardless of the reasoning behind the class action nature of the suit, companies that maintains a website (so, virtually all companies) should watch this case with interest. <\/span><a href=\"https:\/\/1.next.westlaw.com\/Document\/I12c35bb0e7b111e79fcefd9d4766cbba\/View\/FullText.html?navigationPath=Search%2Fv1%2Fresults%2Fnavigation%2Fi0ad604ab00000165e50bc20234d2c5ef%3FNav%3DCASE%26fragmentIdentifier%3DI12c35bb0e7b111e79fcefd9d4766cbba%26startIndex%3D1%26contextData%3D%2528sc.Search%2529%26transitionType%3DSearchItem&amp;listSource=Search&amp;listPageSource=ebb068fcdb76168581770eea1f76ecfc&amp;list=CASE&amp;rank=1&amp;sessionScopeId=322c3dd823decbe91170549f79176ea970efe12eb93cffd6f9181a421e707f6f&amp;originationContext=Search%20Result&amp;transitionType=SearchItem&amp;contextData=%28sc.Search%29\">Several<\/a> <a href=\"https:\/\/1.next.westlaw.com\/Document\/I7c21fd30aa0911e8943bb2cb5f7224e8\/View\/FullText.html?navigationPath=Search%2Fv1%2Fresults%2Fnavigation%2Fi0ad604ab00000165e50bc20234d2c5ef%3FNav%3DCASE%26fragmentIdentifier%3DI7c21fd30aa0911e8943bb2cb5f7224e8%26startIndex%3D1%26contextData%3D%2528sc.Search%2529%26transitionType%3DSearchItem&amp;listSource=Search&amp;listPageSource=ebb068fcdb76168581770eea1f76ecfc&amp;list=CASE&amp;rank=2&amp;sessionScopeId=322c3dd823decbe91170549f79176ea970efe12eb93cffd6f9181a421e707f6f&amp;originationContext=Search%20Result&amp;transitionType=SearchItem&amp;contextData=%28sc.Search%29\">other<\/a> <a href=\"https:\/\/adminliveunc-my.sharepoint.com\/personal\/amercoli_ad_unc_edu\/Documents\/JOLT\/BLOG\/BLOG1%20-%20Apple%20ADA%20Suit.docx\">cases<\/a><span style=\"color: #000000\"> containing <\/span><a href=\"https:\/\/1.next.westlaw.com\/Document\/I3b6692b0780f11e79657885de1b1150a\/View\/FullText.html?navigationPath=Search%2Fv1%2Fresults%2Fnavigation%2Fi0ad7401100000165e9f996366b874bbd%3FNav%3DCASE%26fragmentIdentifier%3DI3b6692b0780f11e79657885de1b1150a%26startIndex%3D1%26contextData%3D%2528sc.Search%2529%26transitionType%3DSearchItem&amp;listSource=Search&amp;listPageSource=0909b22904a3dd742fe455b119af6510&amp;list=CASE&amp;rank=4&amp;sessionScopeId=1bb9e0cf1d01c73643f203029a80a201713a5f6e0e022bd532377a46a8ed4f4b&amp;originationContext=Search%20Result&amp;transitionType=SearchItem&amp;contextData=%28sc.Search%29\">similar allegations<\/a><\/span><span style=\"color: #000000;font-family: Calibri\"> have been filed in federal courts in New York. If any of these plaintiffs are successful, then any company with online guests may be at risk of a permanent injunction forcing compliance with the ADA. Compliance with Title III of the ADA to ensure equal access to every web page maintained by that company could be a potentially costly endeavor.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Less than a month ago, Himelda Mendez, a legally blind individual, filed a lawsuit against Apple over the accessibility of Apple\u2019s website.. In her complaint, Mendez alleges that Apple\u2019s stores are places of \u201cpublic accommodation\u201d within the meaning of Title III of the ADA, and that the Apple.com website is a \u201cservice, privilege, or advantage\u201d <a href=\"https:\/\/journals.law.unc.edu\/ncjolt\/blogs\/end-digital-discrimination-suit-apple-may-force-websites-ada-compliance\/\" class=\"more-link\">&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":5708,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[51],"tags":[],"_links":{"self":[{"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/posts\/5707"}],"collection":[{"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/comments?post=5707"}],"version-history":[{"count":1,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/posts\/5707\/revisions"}],"predecessor-version":[{"id":6923,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/posts\/5707\/revisions\/6923"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/media\/5708"}],"wp:attachment":[{"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/media?parent=5707"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/categories?post=5707"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/tags?post=5707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}