{"id":5535,"date":"2018-03-04T15:03:03","date_gmt":"2018-03-04T19:03:03","guid":{"rendered":"http:\/\/ncjolt.org\/?p=5535"},"modified":"2020-06-04T20:52:33","modified_gmt":"2020-06-04T20:52:33","slug":"twitter-taking-much-awaited-stand-bot-problem","status":"publish","type":"post","link":"https:\/\/journals.law.unc.edu\/ncjolt\/blogs\/twitter-taking-much-awaited-stand-bot-problem\/","title":{"rendered":"Twitter Taking a Much-Awaited Stand Against Its Bot Problem"},"content":{"rendered":"<p>After a significant amount of criticism, Twitter has decided to <a href=\"https:\/\/techcrunch.com\/2018\/02\/22\/twitter-is-finally-cracking-down-on-bots\/\">address<\/a> its \u201cbot\u201d problem.<br \/>\nIn the aftermath of the 2016 election and now in the lead-up to the 2018 election, the issues regarding false information spreading and other forms of artificial intelligence (AI) interference have been making headlines on a regular basis. Back in January, Twitter <a href=\"https:\/\/slate.com\/technology\/2018\/01\/twitter-admits-there-were-more-than-50-000-russian-bots-confusing-u-s-voters-in-2016.html\">admitted<\/a> that more that 50,000 bots attempted to confuse American voters prior to the presidential election. This number doesn\u2019t include all of the bots on twitter, estimated to be in the <a href=\"https:\/\/www.nytimes.com\/interactive\/2018\/01\/27\/technology\/social-media-bots.html\">millions<\/a>, but Twitter\u2019s crackdown is meant to reduce the number of bots <a href=\"https:\/\/techcrunch.com\/2018\/02\/22\/twitter-is-finally-cracking-down-on-bots\/\">overall<\/a>.<br \/>\nIn order to reduce the number of bots and thus the influence of bots, Twitter <a href=\"https:\/\/blog.twitter.com\/developer\/en_us\/topics\/tips\/2018\/automation-and-the-use-of-multiple-accounts.html\">posted<\/a> new rules regarding applications which allow users to post from or control multiple accounts simultaneously. These rules are a <a href=\"https:\/\/techcrunch.com\/2018\/02\/22\/twitter-is-finally-cracking-down-on-bots\/\">clarification<\/a> and extension of rules posted a few weeks ago. If the owners of these applications or the users do not comply with the new rules by March 23, 2018, Twitter reserves the right to enforce their rules through disciplinary actions such as suspension of accounts or application services. Twitter is also <a href=\"https:\/\/blog.twitter.com\/developer\/en_us\/topics\/tips\/2018\/automation-and-the-use-of-multiple-accounts.html\">changing<\/a> its own account management platform, TweetDeck, to reflect their policy changes. Accounts can still post via <a href=\"https:\/\/techcrunch.com\/2018\/02\/22\/twitter-is-finally-cracking-down-on-bots\/\">software<\/a> (what powers bots), but after the effective date they may only post through a single account and they <a href=\"https:\/\/www.usatoday.com\/story\/tech\/news\/2018\/02\/21\/trump-supporters-conservatives-rage-over-russian-bot-purge-twitterlockout\/359291002\/\">may not post<\/a> misleading or abusive content<br \/>\nAlthough the pressure is on social media networks such as Twitter to address the problems that allowed Russian interference, not everyone is happy about the new policies. Researchers, for example, are a fan of using bots for <a href=\"https:\/\/techcrunch.com\/2017\/09\/25\/researchers-find-that-twitter-bots-can-be-used-for-good\/\">spreading positive information<\/a> on social media, but that of course requires a cooperative use of bots that doesn\u2019t result in abuse.<br \/>\nAnother group that is upset with the solution is conservatives. Citing <a href=\"https:\/\/www.usatoday.com\/story\/tech\/news\/2018\/02\/21\/trump-supporters-conservatives-rage-over-russian-bot-purge-twitterlockout\/359291002\/\">free speech<\/a> issues, many conservative users opined that Twitter was \u201cpurg[ing]\u201d their followers and conservative accounts and general. They even started a couple trending hashtags: #TwitterLockOut and #twitterpurge.<\/p>\n<blockquote><p>In the last month alone, Twitter shut down more than a million accounts.<\/p><\/blockquote>\n<p>Despite conservatives claims that they are being unfairly targeted, research shows that conservative-leaning accounts tweeted fake accounts <a href=\"https:\/\/www.usatoday.com\/story\/tech\/news\/2018\/02\/21\/trump-supporters-conservatives-rage-over-russian-bot-purge-twitterlockout\/359291002\/\">thirty-six times<\/a> as much as liberal-leaning accounts, and Twitter assured its users that its actions were apolitical. Still, many conservative users feel they are being singled out, and some have taken <a href=\"https:\/\/www.usatoday.com\/story\/tech\/news\/2018\/02\/21\/trump-supporters-conservatives-rage-over-russian-bot-purge-twitterlockout\/359291002\/\">legal action<\/a> against Twitter over protection of free speech. Ironically, prior to Twitter\u2019s recent actions, the pro-Russian bots were programmed to <a href=\"https:\/\/techcrunch.com\/2017\/09\/01\/twitter-has-a-big-bot-problem\/\">take advantage of Twitter\u2019s old anti-bot policies<\/a> by forcing Twitter to suspend liberal accounts tweeting about specific topics.<br \/>\nAnother legal issue accompanying the bot problem is the incidence of bots falsely taking on the profiles of real people. As part of an <a href=\"https:\/\/www.nytimes.com\/interactive\/2018\/01\/27\/technology\/social-media-bots.html\">investigation<\/a>, the New York Times uncovered one company (Devumi) which owns (or owend) at least 3.5 million fake accounts, at least 55,000 of which used the actual personal details of real Twitter users. This personal information usually included, but was not limited to, name, photos, and hometowns, and many of the stolen identities were that of minors. This large-scale identity theft presents a more politically neutral but equally important consequence of the bot takeover, and provides another reason for Twitter to get its bot problem in check.<br \/>\nAlthough Twitter\u2019s recent announcement and actions are proving controversial to some, it seems that the company is finally attempting to take real action against abuses of the platform. Whether or not their new policies are successful in solving their bot and social media identity problem, however, is yet to be determined.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After a significant amount of criticism, Twitter has decided to address its \u201cbot\u201d problem. In the aftermath of the 2016 election and now in the lead-up to the 2018 election, the issues regarding false information spreading and other forms of artificial intelligence (AI) interference have been making headlines on a regular basis. Back in January, <a href=\"https:\/\/journals.law.unc.edu\/ncjolt\/blogs\/twitter-taking-much-awaited-stand-bot-problem\/\" class=\"more-link\">&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":5536,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[51],"tags":[],"_links":{"self":[{"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/posts\/5535"}],"collection":[{"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/comments?post=5535"}],"version-history":[{"count":1,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/posts\/5535\/revisions"}],"predecessor-version":[{"id":6966,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/posts\/5535\/revisions\/6966"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/media\/5536"}],"wp:attachment":[{"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/media?parent=5535"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/categories?post=5535"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/journals.law.unc.edu\/ncjolt\/wp-json\/wp\/v2\/tags?post=5535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}